Joining our free rewards program is easy! If you haven't already, just create an account with the store to get started. Once you’ve done that, you’ll have full access to all of the exciting ways we offer to earn points! Each time you come back, just make sure that you're logged in to track your progress, redeem points, and much more.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
While logged in, just click on each of the tiles above to earn points. In most cases, we'll credit your account immediately; however, please note that points in exchange for purchases may take up to 48 hours to be awarded.
Points can be redeemed directly from your cart! When you have enough points for a discount, just add items to your cart, click on the Checkout button, and select a discount from the available drop down menu.
No problem! Click “Forgot Password?” to reset your password. From there you’ll need to verify your email address and we’ll lead you through the process to get you back into your account. If you’re having any further issues, just send us an email and we’ll help out.
Points expire 2 years from the time they are earned. Don't worry, we will email you 2 reminders before they expire!
When you return an item, the points you earned associated with that item will be immediately deducted. For example, if you make a purchase for KD 100 , and then return KD 75 worth of merchandise, we would deduct 375 points from your account.
In order for us to track your referrals appropriately, make sure your friends are following your unique referral link. We will only be able to identify you as the referring customer if your friends click your referral link and make a purchase from the same device. Once we've identified that the order is associated with your link, we'll then be able to distribute your reward!